Cracking a Tough Nut, The Synersoft Way

Indian #MSMEs often face stringent data security compliance requirements imposed by larger or international clients. These #compliance standards are essential for maintaining business relationships and accessing profitable markets. However, #MSMEs frequently encounter data protection solutions that are tailored for large enterprises, making them prohibitively expensive and overly complex for smaller operations. Additionally, the shortage of skilled IT professionals in MSMEs exacerbates their data security challenges, as these enterprises struggle to recruit and retain qualified experts.

Overcoming these MSME challenges wasn’t easy. It demanded design thinking from scratch, unlearning conventional theories, and maintaining a steadfast commitment to minimalism.

 

Established in 2008, Synersoft embarked on a mission to help MSMEs manage their cybersecurity and IT standardization needs efficiently. The journey began 16 years ago, driven by the realization that Indian MSMEs required robust digital solutions to stay competitive. As these enterprises increasingly relied on digital assets, the need to protect their data from loss and theft became paramount. However, existing cybersecurity solutions were predominantly designed for large enterprises with substantial financial resources, leaving MSMEs struggling to find affordable and effective options.

In response, Synersoft developed BLACKbox addressing BLACKbox these issues by providing a cost-effective, user-friendly solution that eliminates the need for specialized IT teams. It is a comprehensive product that simplifies cybersecurity and data protection for MSMEs.

BLACKbox is an all-in-one hardware and software solution that functions as a File Server, Firewall, Storage Device, Domain Controller, Endpoint Controller, Mail Vigilance/Distribution System, VPN Server, and Productivity Monitoring tool.

Remarkably, BLACKbox offers these functionalities at a fraction of the cost of procuring and integrating multiple separate solutions. Over the years, BLACKbox has gained popularity among thousands of MSME customers, helping them overcome specific challenges related to data security compliance, cost, scalability, and IT talent shortages.

Synersoft’s commitment to innovation is evident in its significant investments in Research and Development. Initially, the company faced challenges due to the limited awareness of cybersecurity and data protection among its target customer base. Through a process of trial and error, Synersoft developed solutions that met the evolving needs of MSMEs. This collaborative approach with customers led to the creation of BLACKbox Duo, a BYOD space solution that allows remote users to work securely on enterprise data using personal devices. Additionally, the hybrid Email System Solution, which offers substantial savings on email subscription costs, and the automatic data isolation solution, known as Happy Hours or Magic Browser, were developed based on customer feedback.

Recognizing the growing interest in cloud computing, Synersoft introduced BLACKbox OneCloud, a revolutionary product designed to guide and facilitate MSMEs in their journey towards cloud adoption. Traditionally, SMEs had to install multiple agents and subscribe to various services for aspects like cloud backup, device hardening, endpoint control, and VPN. BLACKbox OneCloud consolidates these functions into a single agent and service, significantly reducing complexities and costs associated with cloud services. This streamlined approach allows MSMEs to embrace cloud technology with ease, improving their IT infrastructure and overall competitiveness.

Looking ahead, Synersoft is focused on geographical expansion to cater to the needs of MSMEs operating in remote industrial areas with limited Internet connectivity. While cloud-based solutions are effective for some, many MSMEs require on-premises solutions due to the high cost and unreliability of enterprise-grade Internet in remote regions. BLACKbox’s design for on-premises deployment underscores the importance of establishing a presence on the last mile to serve these MSMEs effectively.

Synersoft’s journey from a fledgling startup to a trusted partner for thousands of MSMEs is a testament to its dedication to innovation, customer collaboration, and addressing the unique challenges faced by smaller enterprises. As the digital landscape continues to evolve, Synersoft remains committed to empowering MSMEs with the tools and solutions they need to thrive.