The importance of technology adoption cannot be overstated in India’s ever-evolving landscape of Micro, Small, and Medium Enterprise (MSME) businesses. These MSME manufacturing companies, often serving as suppliers or service providers to larger enterprises, have transitioned into the digital age, where their invaluable assets, including business data, designs, intellectual property, and communication, are now predominantly digital. However, this digital transformation has brought along concerns of data loss, information leakage, theft, and security threats, such as ransomware.
This case study is about a small manufacturing unit in Navi Mumbai with twenty computer users. They supply indigenously developed Equipment to large manufacturing plants and export them to African countries.
This case study represents hundreds of thousands of MSME manufacturing companies. Let us understand the challenges of the MSME manufacturing company that is the subject of this case study.
Challenges:
For owners, the challenges of safeguarding their digital assets were multifaceted. They lacked the in-house IT expertise required to implement and manage complex security solutions effectively. This MSME manufacturing company relied on external vendors or inexperienced employees to handle the IT operations. Such service providers or individuals could not grasp the true value of the digital assets in their care. These owners were worried by the potential consequences of data breaches, whether caused by accidental deletion, intentional data removal, ransomware attacks, or data leakage through various means.
In recent times, they have had another problem. The majority of their customers imposed stringent compliance requirements pertaining to cybersecurity and insider threat mitigation on their vendors. Without compliance, the vendor empanelment was not possible.
Compliance was complex, expensive, and out of reach for such a small manufacturing company. Failure to get through vendor empanelment meant the loss of customers. Their IT Vendor introduced them to BLACKbox. They explored it further and learned that BLACKbox is a compact device in the form of Single Hardware and single Software. It can help them fulfil compliance requirements, protect their data, and mitigate insider threats.
About BLACKbox:
A Solution Tailored for MSMEs:
In 2008, Synersoft recognized the pressing need for a simple, cost-effective, and self-service product designed specifically for MSMEs. This vision gave birth to the groundbreaking BLACKbox, an Indian indigenously developed product. BLACKbox has become a trusted ally for thousands of MSMEs, letting them to focus on their business without worrying about IT Issues, Compliance, Data Loss, or Data Leakage.
Following is the summary of the Value Addition the BLACKbox brought to this MSME Manufacturing Company.
Critical Benefits of BLACKbox for Small Manufacturing Companies:
- Cost-Effective: BLACKbox offers a cost-effective alternative to traditional security solutions, making it accessible to MSMEs. It serves as a File Server, Firewall, VPN Server, Storage Hardware, Backup System, End Point Control Solution, Mail Vigilance System, Off-Premise Backup Solution, and Productivity Monitoring Solution for an MSME Manufacturing Company. It also serves as a Tally Server.
- Hardware Warranty and Buy-Back Policy: BLACKbox includes a hardware warranty, with the option for customers to upgrade their technology, ensuring long-term value.
- Innovative Functionalities: BLACKbox boasts innovative features such as forced centralization, vault-workspace, email vigilance, and data isolation over internet sessions. It serves as one of the most secured Work From Home or Remote Working Solutions.
- Access to IT Talent: Synersoft’s support centre provides access to IT talent, offering assistance when MSMEs need it most. BLACKbox bundled managed service contracts with its deployment and did not require in-house IT Resources to manage or maintain them.
- Regular Updates: The product is continually improved with new features and functionalities to adapt to evolving security challenges.
- Peace of Mind: BLACKbox liberates MSME owners from concerns related to IT expertise, ransomware, accidental or intentional data deletion, data theft, and unethical competitors.
Solution Outcomes for MSME Manufacturing Company:
BLACKbox provided robust solutions for data leakage prevention through USB, data loss prevention (including recovery from accidental or intentional deletion), protection against ransomware, and disaster recovery. These outcomes applied across all devices, including servers, laptops, mobiles, tablets, and desktops, enhanced data protection and information security. They easily got through all compliances with Vendor Empanelment Requirements.
Feedback from MSME Manufacturing Company Owner:
The owner of this MSME Manufacturing Company that implemented BLACKbox reported tangible benefits. They could now effectively segregate enterprise data from personal data, enabling the enforcement of diverse data leakage prevention and theft prevention policies. This separation enhanced security measures and instilled confidence in handling customer’s confidential data. BLACKbox is hailed as a practical, valuable, and lifesaving tool for complying protecting digital assets effectively and securely.
Recommendations from this MSME manufacturing company further solidified BLACKbox’s reputation as an essential solution for small and medium enterprises, ensuring the safety and security of their digital assets in an ever-evolving technological landscape.
