BLACKbox technology helped the client overcome five technology challenges, and the client continued to run its business operations safely, even during the lockdown. The BLACKbox product and team enabled the client's staff members to keep working through technology that supports work-from-home scenarios with the same work-productive outcomes as earlier. The BLACKbox team catered to the client to share, secure, and maintain access to his enterprise data, with its employees collaborating from their homes.
About Client:
As we mentioned, the client is an automation and robotics company in Pune. The client takes care of and offers R&D, engineering, latest design software, and patents, which differentiate it from other players in the marketplace. They are more in design domains than in manufacturing. The global customers for their world-class products mandate business continuity. Their design unit caters to Oil, Gas, Aerospace, Defense, IoT, Chemical, and Pharma industries.
Executive Summary:
Across the world, all sizes of companies are facing grave consequences of the lockdown due to the COVID-19 outbreak. The "Work from Home" structure is the most excellent solution for most companies in this state of affairs.
Our client continued his business amid the lockdown, as most of its customer base is not under lockdown. The client was worried when the government announced the lockdown in Pune City. He had to deal with five tough challenges; however, they overcame these challenges, continuing their business with the assistance of the BLACKbox product and its team.
The most recent model of BLACKbox serves as an in-built VPN server for companies. The employees from home need a static IP on their broadband or leased internet bandwidth.
Further, BLACKbox Duo divides the employee's laptop or desktop into two parts. It allows the employees access to applications inside the enterprise zone. In the personal zone, the same employees can access personal data on the same device.
The BLACKbox product also delivers the DCDR technology. Through this technology, it takes silent backup of the data on workstations over the Internet without allowing any interference by the user.
With this enablement, businesses and users can continue their daily operations even in these difficult lockdown times. It also gave complete freedom to the company employees to work without disturbances by having required data access and assurance of data safety and security to the company's top management.
Challenges Faced by the Client Company:
Due to the Coronavirus outbreak, most companies were not fully equipped with unexpected "Work from Home" urges and requirements.
Companies are highly anxious about how their employees will work and back them from their homes. The company stakeholders are anxious about data security and safety.
This particular client had to deal with five difficult challenges.
Challenge 1: The first challenge was how the client's design engineers could work from home. They use superfast workstations loaded with expensive software. How would they be able to share data and collaborate from home?
Challenge 2: How to deal with employees copying or sharing the company's enterprise data with the client's competitors? That would expose the company to huge liabilities arising from Non-Disclosure Agreements signed with the customers.
Challenge 3: How to deal with the requirement of unrestricted Internet as a resource?
Challenge 4: How to take data backup over the Internet without allowing any intervention by the user?
Challenge 5: How to enable enterprise data and manage the employee's personal data on the same device?
How BLACKbox and its Product Team Assisted the Client:
- BLACKbox enabled the client to transport superfast workstations loaded with needed software to its staff engineers' homes with user-wise access permissions through a secured VPN. BLACKbox VPN server is serving the requirement for sharing and collaborating on the data.
- The BLACKbox team ensured the level of Information Security on those workstations. USB ports were blocked or allowed for inward-only data transfer. Only the enterprise email system with tight vigilance was accessible on workstations. It restricted the Internet on these workstations to limited valuable websites.
- The BLACKbox team isolated enterprise data when the Internet was accessible to the user without any restrictions for research purposes. It gave freedom to the engineering teams and assured the company's top stakeholders of data safety.
- With the DCDR technology, a silent backup of the data on workstations over the Internet has been facilitated without allowing any intervention by the user.
- Further, the BLACKbox Duo technology can divide an employee's personal laptop or desktop into two parts: Enterprise Zone and Personal Zone. While the employees are accessing enterprise data, all Data Leakage Prevention policies over USB, Email, and Internet are in force. Companies can safely extend access to their enterprise data without worrying about leakage or theft. It even allows access to ERP and tally applications inside the enterprise zone. In the personal zone, employees can use their data for their purpose using their laptop or desktop. They cannot access your enterprise data, emails, and enterprise applications while in the personal zone.
Solution Outcomes:
BLACKbox assisted the Automation and Robotics Company with BLACKbox product technologies and security features. BLACKbox team has sincerely worked to facilitate the client to enable "Work from Home" for the users to continue the business in these easier-said-than-done times of the complete lockdown.
The customer told us he is glad they are not helpless in this lockdown scenario. They are working at full steam, and their employees are productive. There is no compromise on the security and safety of the company data. BLACKbox products and technology neutralized the clients' suffering even in these difficult times of COVID-19.
In the active scenario, all our clients are utilizing the functionalities of our BLACKbox tool as a critical component of their present IT infrastructure. The entire signature set of features to prevent data loss from deletion, ransomware, and disaster and prevent data theft through USB, Email, or the Internet are dynamically utilized by them.
So, a company using a BLACKbox product can share all its enterprise-based data with user-wise access permissions and access their systems effortlessly through a VPN. These BLACKbox functionalities optimistically transform a client's data security and safety processes, taking them to the subsequent levels supported by BLACKbox Duo and DCDR technology.
