BLACKbox resolved issues related to data leakage, data loss prevention, data theft and ransomware associated with the client’s previous infrastructure.
About Client:
The client is an accomplished Indian architect with clients across the globe and a BLACKbox customer. The client employs world-class talent, and they create intellectual assets like original designs, drawings, concepts, and research reports.
Executive Summary:
The client creates intellectual assets like original designs, drawings, concepts, and research reports. Their intellectual assets were in physical form, and until they came across BLACKbox, the client was always advised to procure specific IT components to store their digital assets. The client invested in a File Server of very high quality and spent vast amounts of money on Microsoft Licensing.
However, the client lost very critical drawings which could never be recovered. The client defaulted on the deadline, and the reworked cost was significant. He was given the reason that although they purchased an expensive file server, his employee only saved data on his desktop. That desktop crashed, and they lost data despite investment in a file server, which the employee never used.
The employee further explained that their files are enormous and their file server needed to be better to facilitate data storage on the network in real-time. He could not concentrate on his work as every time he hit save, he had to wait, and many times, his files got corrupted while being saved on the network. After spending money, the client still depended on the employee's discretion to use the device. Due to certain genuine limitations, his employees were not using the hardware.
When the BLACKbox sales representative connected with the client, the client was impressed with the feature of BLACKbox known as forced centralization, which forces the user to save data in a central location. Further, the client needed help with large files that were difficult to store over the network. BLACKbox even has a solution to this problem, as it is empowered by SSD caching and link aggregation, which ultimately enhances the user's experience while working on a network.
The client could see a reliable, sensible, and sincere approach towards Data Loss Prevention with BLACKbox. The sales executive also explained the active recycle bin, which can instantly recover deleted data. He also explained the vault and workspace, which answered the client's concern over the ransomware situation. The sales representative even explained the data center’s response to disaster solutions, which handled the client's fear of disaster-induced data loss.
As one of the critical outcomes of this engagement, the BLACKbox team understood the client's requirements and configured the product as a tailored solution rather than a stiff product. Further assured the safety of invaluable digital assets and assisted with Data Loss Prevention, Data Leakage, or Data Theft, which can affect the client competitively.
Challenges Faced By the Client:
The client used to preserve his assets physically, and he was nervous when these physical assets were disappearing as digital assets were coming around. He was worried about what would happen if his digital assets were deleted or left unusable by ransomware or destroyed due to the loss of hardware to a disaster.
So, the client invested in a File Server of very high quality and spent huge money on Microsoft Licensing. But he still faced data loss issues and even lost very critical drawings which could never be recovered. The client defaulted on the deadline, and the reworked cost was significant. Though his company purchased a file server, his employees used to save data on their desktops only.
The client was worried about these multi-faceted problems and needed help to focus on his core business. His primary concerns were data leakage, data loss prevention and data theft, which can negatively affect his current infrastructure and distress him on competitive grounds. The expensive firewall never protected the client's data against possible theft or leakage by his internal employees. The employees could easily attach the client's digital assets over email, take it on a USB drive, or upload it to cloud storage and further use it for unethical practices.
How BLACKbox Assisted the Client:
BLACKbox team understood the client's requirements and configured the product as a tailored solution. The team implemented tight controls on USB and vigilance on Emails and Internet sessions of users, which has made it almost impossible to leak or steal data. BLACKbox even resolved the difficulty of storing large files over the network as the BLACKbox is already empowered by SSD caching and link aggregation, which enhances the user's experience while working on the network. Also, the BLACKbox product has evidence creation capabilities like screen capture, file operations logs, email dispatch reports, BCC controls and Happy Hours data isolation, which helped enable the client.
BLACKbox also assisted the client with an active recycle bin that instantly recovers deleted data. The vault and workspace helped resolve the client's concern about ransomware. Further, the data center disaster response solution answered his concern over disaster-induced Data Loss.
His issues related to the de-duplication of data and setting up user permissions as needed until the file levels, as well as the reports on backup health and integrity, were facilitated by the BLACKbox technology team. This assured the safety of invaluable digital assets and helped with Data Loss Prevention, Data Leakage, or Data Theft, which can affect the client competitively. It sensitized the client towards Non-Disclosure Agreements, and now the client is not even worried about any data-related problems associated with his customer base.
Solution Results:
Now, with BLACKbox, the client can efficiently de-duplicate the required data. He can set up user permissions as he needs and get access to all the reports with insights on backup health and integrity. This assured him of his invaluable digital assets and intellectual property safety. The client is delighted, and his concerns with data leakage, data loss prevention, data theft, and ransomware related to his previous infrastructure are solved. He is even entirely confident about signing Non-Disclosure Agreements with his customers without considering any Data Leakage or Data Theft Prevention scenarios.
Words from the Client:
In my opinion, Times have changed, and Data Loss Prevention and Data Theft Prevention can decide your enterprise's survival index and competitive robustness. Buying IT components in bits and pieces won't help achieve these more prominent Data Loss and Theft Prevention objectives. BLACKbox is a solution that achieves it for you, and you are relieved of IT worries and can focus on your business. It works.
