About Client: An accomplished Indian design engineering company with a global clientele
Introduction:
BLACKbox has successfully addressed critical issues related to data security for a renowned design engineering firm that faced data leakage, data loss prevention, data theft, and ransomware concerns within its previous IT infrastructure. Our client, a prominent design engineering company, creates valuable intellectual assets, including original designs, drawings, concepts, and research reports. These intellectual assets, stored in digital form, were at risk, prompting the need for a robust digital data management solution.
Client’s Challenges:
The design engineering company faced a multitude of challenges, including the transition from local storage to centralization of digital asset storage. They invested in a high-quality file server and configured active directory domain policies but encountered data loss incidents. Critical drawings were lost, leading to project delays and significant rework costs. The root cause was that employees saved data on their desktops, leaving the expensive file server underutilized. Large files also posed difficulties for network storage, hampering work efficiency.
Additionally, the client was concerned about potential data leakage and data theft, which could jeopardize their competitive edge. Existing security measures, including an expensive firewall, could not protect digital assets from potential insider threats.
How BLACKbox made the difference:
Our expert team at BLACKbox assessed the client’s unique requirements and tailored a comprehensive solution. We implemented stringent controls on USB usage, devised vigilance of emails, implemented email policies, and set up AI-based data isolation during specific internet sessions, and virtually eliminated the risk of data leakage and theft. Our technology, equipped with NVME-SSD caching and network link aggregation, seamlessly addressed the issue of storing large files over the network, enhancing the user experience.
Moreover, BLACKbox incorporated evidence creation capabilities, including screen capture, file operation logs, email dispatch reports, BCC controls, and data isolation inside the Internet session over the cloud storage, bolstering data security. An active recycle bin ensured instant recovery of deleted data, while our primary and hidden chamber technology enhanced confidence to recover data after the ransomware attack. Our off-premise backup solution and twin hardware on high availability further fortified the client’s infrastructure against potential data loss due to unforeseen disasters or hardware failure.
We addressed data de-duplication, customized user permissions, and provided detailed reports on backup health and integrity. This comprehensive approach not only safeguarded the client’s invaluable digital assets but also ensured data loss prevention, data leakage prevention, and data theft prevention, enhancing their competitive position. It also instilled confidence in the client regarding Non-Disclosure Agreements with their customer base and information security criteria to deal with large customers and the government.
Solution Results:
With BLACKbox’s solution in place, the client achieved efficient data de-duplication, fine-tuned user permissions, and gained access to comprehensive backup health and integrity reports. It reassured them of the safety of their invaluable digital assets and intellectual property. Concerns related to data leakage, data loss prevention, data theft, and ransomware associated with their previous infrastructure were effectively resolved.
Client Testimonial:
“In my opinion, times have changed, and how an organization deals with Insider Threat Mitigation can determine your enterprise’s survival and competitive strength. Piecemeal IT components won’t suffice to achieve these critical objectives. BLACKbox’s solution is the key to achieving these goals, liberating you from IT concerns and allowing you to focus on your business. It works.”
Conclusion:
BLACKbox successfully addressed the IT Standardization, Data Protection, Information Security, and Insider Threat Mitigation challenges faced by our esteemed design engineering client. Our tailored solution protected their intellectual assets, enhanced their competitive position, and instilled confidence in their data security practices. We stand ready to assist businesses in safeguarding their digital assets and maintaining a competitive edge.
